I have a feeling my staff thought I was bullshitting them about our new point-of-sale system that we’ve been talking up since May—BUT it finally arrived on my desk yesterday. SO here it is. The future. Two weeks, October 4, is the day we take it live. I know you all think our system now is just so cute and that’s why you love us ;) but it’s time to make a change. With our brand new computer system (complete with printers at the barista station and the kitchen downstairs) we’ll be able to provide quicker service with fewer mistakes. Plus, we’ll have a customer database for call-in and delivery orders. That means you can just give us your phone number and we can pull up your address AND your favorite orders. Way to streamline, right???
But first I’ll be chugging away in the dungeon (aka the office downstairs that’s a constant 80 degrees, 80 percent humidity) programming and tweaking details—and then next week I’ll be training my lovely staff. It’s going to be quite the adjustment, but we couldn’t be more excited. For seven years we (we meaning the collective past 88 Orchard staff) have been punching away at our oh-so-beloved “reg” and calling orders down to the kitchen via the intercom we have had to replace every few months (er, 5 times in the month of August. WHYY??) Hello, modern technology. 88 Orchard is so happy to meet you.
